Friday, February 3, 2023

APEX DEMANDS US GOVERNMENT PASSENGER COMPENSATION FOR AIR TRAFFIC FAILURES

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APEX logo

Logo for the Airline Passenger Experience Association

NEW YORK - January 12, 2023 - (Newswire.com)

The Airline Passenger Experience Association (APEX) demanded US government passenger compensation following the grounding of all U.S. flights for the first time since 9/11 for nearly three hours yesterday due to a Federal Aviation Administration (FAA) outage traced to a database failure. The technical failure caused over 10,000 flight delays and over 1300 flight cancelations with millions of passengers around the country affected and over $200 million of economic damage estimated by APEX.

APEX called upon U.S. Department of Transportation (DOT) Secretary Pete Buttigieg to hold the government to the same level of accountability that he had demanded from airlines the day prior to the FAA failure. On Tuesday, Secretary Buttigieg stated on Twitter, "We will enforce their responsibility to refund flight tickets and reimburse for alternate & ground transport, baggage costs, meals and hotels."  With a program for similar government accountability for flight delays, funds could be reimbursed to customers from the billions of tax dollars charged to passengers.

"The US government needs to rise to the same level of accountability to passengers as the airlines that have been paying hundreds of millions of dollars to protect customers for non-weather-related delays and cancellations," APEX CEO Dr. Joe Leader stated. "Air traffic control failures happen too often. This national failure highlights a need for the US government to redirect airline taxes to practice what they preach: protect customers when it's your fault within your control."

APEX pointed to the FAA system failure as further underlining the need for air traffic control modernization.  In addition to further protecting passengers from failures, U.S. government research has indicated that a Next Generation Air Transportation System (NextGen) could reduce airline fuel utilization by up to 5% through more fuel-efficient traffic management.  The update could save billions of dollars annually paid by airlines and their passengers in more efficient travel.

For more information about APEX, please visit apex.aero, sign up for the APEX Daily Experience e-newsletter, or follow APEX on TwitterFacebookInstagram and LinkedIn.

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About the Airline Passenger Experience Association (APEX)

As a global non-profit and one of the world's largest international airline associations, APEX advances passenger experience with the backing of nearly every major airline and valued supplier over the past 42 years.  In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience.  APEX reinvests all of its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry.


Contact Information:
Robin Applebaum
Director, Marketing & Communications
[email protected]
917-627-6557


Press Release Service by Newswire.com

Original Source: APEX DEMANDS US GOVERNMENT PASSENGER COMPENSATION FOR AIR TRAFFIC FAILURES
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Proxymity and FIS Roll Out Multinational Digital Proxy Voting Service, to Boost Capital Markets Firms’ Active Governance

FIS Proxy Voting by Proxymity provides an end-to-end digital proxy voting solution for FIS customers

Proxymity and FIS Roll Out Multinational Digital Proxy Voting Service, to Boost Capital Markets Firms’ Active Governance
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Proxymity, the leading digital investor communication platform, today announced its collaboration with FIS® to launch FIS Proxy Voting by Proxymity. The digital proxy voting service connects issuers, intermediaries, and investors ensuring that investor communications are delivered in real-time.

Rapidly increasing cost pressures amidst an unpredictable economic environment necessitates a reliable, intuitive solution to investor demand for increased transparency. This solution allows businesses to take better control of investor communication and proxy voting, backed by a subscription-based global technology solution. "This new service with FIS offers excellence in transparency, with communications occurring instantly," said Jonathan Smalley, Co-Founder and COO of Proxymity.

Tapping into the service will allow FIS clients to benefit from an end-to-end digital connection that is expected to improve their shareholders' voting experiences by facilitating instant distribution of meeting announcements. 

The new service will also enable FIS clients to establish extended deadlines and provide them with an enhanced confirmation procedure. Proxymity's research has revealed that, upon adoption of its digital proxy voting solution, votes arrive with issuer more than 48 hours earlier and usually show a deadline improvement of up to six days on average, when compared to traditional paper-based processes. 

This proxy voting service supports active governance with issuers contributing to the fulfilment of Environmental, Social and Governance (ESG) goals and Shareholder Rights Directive II (SRD II) regulatory requirements. FIS banking and capital markets clients will benefit from the very best investor relations solutions, saving time and money by sending votes in real-time to issuers or their agents, and receiving verifiable digital proof that their shareholders' votes have been cast.

Capital markets firms without a digital proxy solution could benefit significantly from this solution, with the recent FIS Global Innovation Report showing that 75% of global executives from capital markets firms believe ESG offers an opportunity to improve competitiveness in the market.

Tony Warren, Head of Strategy and Solutions Management for Capital Markets, FIS said, "Efficient corporate governance is key to our business and that of our clients, and we believe that this new service will strengthen this proposition and could reduce costs for several issuers at this critical time. This new solution is another example of how FIS fulfills its mission: Advancing the way the World Pays, Banks and Invests."

Jonathan Smalley, Co-Founder and COO, Proxymity, said: "The benefits of this collaboration between FIS and Proxymity will be felt keenly among businesses eager to eradicate inefficiencies in their current channels. The primary goal must be to ensure investor communications are seamless and swift, which FIS Proxy Voting by Proxymity will guarantee. We look forward to seeing the fruits of this collaboration."

About Proxymity

Proxymity connects the world's ecosystem of issuers, intermediaries, and investors digitally in real time, bringing unprecedented transparency, efficiency, and accuracy to traditional paper-based processes. Trusted by the world's largest financial institutions, it is the leading digital investor communications platform, serving over twenty-five markets world-wide. Proxymity's ground-breaking technology has also been recognised industry-wide, with recent awards including FSTech's "Most Disruptive Technology in the FinTech Sector" and GC Magazine's "FinTech of the Year 2022".

Our solutions give public companies confidence that their AGM/EGM agendas are transmitted as "golden source" and provide institutional investors with the time to research and vote on corporate decisions, as well as actual digital confirmation that their votes have been received. The digital-native platform, built on highly scalable technology, provides full compliance with the latest regulations such as the Shareholder Rights Directive (SRD II).

Proxymity promotes enhanced environmental, social, and governance (ESG) by improving communication between issuers and investors while making it easier for intermediaries to provide efficient, timely and compliant client service.

The company is backed by a global consortium of the industry's most influential financial institutions, representing seven of the world's top ten Global Custodians managing over $200 trillion in assets under custody (BNP Paribas, BNY Mellon, Citi, Computershare, Deutsche Bank, Deutsche Börse, HSBC, J.P. Morgan, Mediant, State Street).

For more information, visit www.proxymity.io

Proxymity media contacts: James Gittings: [email protected]

                                                Sergio Cortes Allsopp: [email protected]

Contact Information:
James Gittings
PR Team
[email protected]
+442031953240


Original Source: Proxymity and FIS Roll Out Multinational Digital Proxy Voting Service, to Boost Capital Markets Firms' Active Governance
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